August 8, 2023 looked like any other summer day in Lahaina. Except it wasn’t.

Hurricane Dora churned south of the Hawaiian Islands, driving unprecedented winds across Maui. Multiple fires were already burning across the island, stretching emergency resources (Phase Two, p.6). The tourists still browsed Front Street’s shops. The locals went about their routines. The weather service had issued its warnings. The firefighters stood ready, but were already responding to other blazes. The emergency managers monitored deteriorating conditions. The power lines swayed violently in the wind.

Everything was normal until it wasn’t. Until it really wasn’t.

In the devastating aftermath of the Lahaina Fire, investigators pored through nearly two terabytes of data, conducted hundreds of interviews, and produced thousands of pages of analysis. A few months later, Maui Emergency Management Agency released its own after-action report, adding another volume to the library of disaster post-mortems.

Stop me if you’ve read these reports before.

But here’s what makes these reports different: read together, they expose a truth the emergency management community has been reluctant to confront — how deeply governance choices determine our ability to succeed or fail.

Consider: Hawaii had abolished its State Fire Marshal position in 1979, replacing it with a State Fire Council. That wasn’t just an organizational decision. It was a governance choice that would shape coordination capabilities and professional standards across the state for decades.

When multiple fires erupted across Maui on August 8, the emergency management team found themselves understaffed, operating with “limited pre-event incident action planning”. This wasn’t a failure of individual emergency managers. It was the predictable outcome of governance choices that treated emergency management positions as optional rather than essential.

Are you seeing it yet?

We keep talking about professionalizing emergency management as if it’s simply a matter of better training or stricter certifications. But that’s backward. Look at any established profession — take certified public accountants. Businesses don’t hire CPAs because there’s a certification available. They hire CPAs because governance systems — from corporate law to SEC requirements — recognized financial management as a central function of business operations. The professional standards followed; they didn’t lead.

The same pattern holds true for every established profession. Professional standards don’t create institutional recognition — they follow it. Professional requirements exist because governance systems first recognized these functions as essential.

Yet here we are, debating emergency management certifications while governance systems still treat emergency management as peripheral rather than central to government operations. The Lahaina and MEMA reports document the cost of this fundamental disconnect.

The parallel becomes even starker when we consider the consequences of failure. When businesses fail at financial management, they risk bankruptcy. But when governments fail at emergency management, people die. Communities are destroyed. Billions in property is lost. Trust in government erodes.

The Lahaina Fire’s toll: 102 lives lost. Over 2,000 structures destroyed. Billions in damages. The MEMA report documents how governance choices that treated emergency management as peripheral rather than central contributed directly to these losses.

Yet while business failures trigger immediate governance reforms and stricter professional standards, catastrophic failures in emergency management somehow lead to more reports but little fundamental change in how governments view the function.

These reports document how governance decisions flow directly into emergency management capabilities:

  • When emergency management positions aren’t required to have specific qualifications, that’s a governance choice.

  • When prevention programs go unfunded while response budgets swell, that’s a governance choice.

  • When emergency managers aren’t included in key policy discussions, that’s a governance choice.

  • When professional standards are treated as optional, that’s a governance choice.

Each of these choices shapes what emergency managers can achieve long before any disaster strikes.

How many more communities need to pay this price before we recognize emergency management as essential to governance as financial management is to business? How many more lives lost before we understand that treating emergency management as peripheral rather than central to government operations isn’t just an organizational choice — it’s a moral failure?

The next disaster is already being shaped by governance decisions being made today. The next report is already being written. The only question is whether we’ll finally confront the connection between how we govern and how we manage emergencies.

Because until we do, we’ll keep reading the same expensive reports — paid for with lives lost, communities destroyed, and trust eroded — wondering why nothing changes.

Crisis Lab provides NATO-certified training and a global network to empower leaders in crisis management and disaster response. Learn more about our work here.

References:

Maui Emergency Management Agency 2023 Wildfire After-Action Report

Lahaina Fire Comprehensive Timeline Report

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